Q.How long does it take to rent a car and start driving?

A. Renting a vehicle is a two phase process. First, we need to submit your application to our insurance company to add you to our policy. If there are no accidents or other issues, this takes about one hour. Applications submitted before 3 PM may receive an answer the same day. Second phase, once approved, is to locate and assign a vehicle.  Our inventory is constantly influx with vehicles coming back and vehicles going out. Vehicles are rented on a first come first serve basis. 

 

Q. What are the licensing requirements to qualify for a rental vehicle?

A. 

  • Drivers must have at least 2 years of driving experience in the USA

  • Driver’s license must be at least 2 years old

  • TLC/Hack license is required

  • Must have a valid Defensive Driving Course

 

Q. How do I make my weekly rental payments with ABC livery rentals?

A. We accept the following methods of payment

  • Cash payments are accepted during our business hours in our rental office

  • QuickPay options are available through Zelle & CashApp

  • Credit cards, and Debit cards are accepted during business hours in our rental office

  • Auto payment is available where your credit cards, or debit card would be charged on your payment due day.

 

Q. What is included in the rent payment??

A. The rental payment includes the car, full coverage and Liability Insurance, Diamond, Plates, Registration and Regular Vehicle Maintenance. It does NOT include EZ Pass, tickets, gas or any other expense incurred by you.

 

Q. When my Payment due each week??

A. Your next payment will typically be due on the day of the week you receive the vehicle. The exact date will be provided to you by your Rental Agent. However, it is important to remember that you will only pay rent for the days you rent the vehicle. We consider our weekly rate as a 7 day rate.

 

Q. Can I rent or share this car with someone else?

A. You are the only person Insured and Authorized to operate the rental vehicle. You cannot Lease, Share or Rent this vehicle to or with a third party.

 

Q: Who pays the tickets on the car?

A: You are responsible for the payment of all Tickets, Summons or Citations issued to the vehicle while it is being rented. This includes, but is not limited to, Parking Tickets, EZ Pass Violations and Red Light Camera Tickets.

 

Q: Who pays the Oil Change and other Vehicle Maintenance?

A: Regular Vehicle maintenance and oil change is provided free of cost by our Mechanic Shop.

 

Q: Do I have to let you know when I want to return the vehicle

A: Yes. Prior to the termination the rental contract, a 14 days in advance notice must be provided to ABC. 

 

Q: Can I pick up Street Hails? (like yellow/green cab)?

A: Absolutely NOT. Street Hails are NOT permitted with ABC LIVERY RENTALS . All of our rental vehicle are ready to work with Uber and others similar taxi companies. You cannot pick up any street hails, violators are subject to substantial penalties from TLC.

 

Q: Is there a Minimum or Maximum period of Rental?

A: Yes, there is a Minimum Rental Period but no Maximum Period . Minimum rental period is eight weeks Please ask your Rental Agent for the specific term requirement for the vehicle you are interested in (based on make and model year). There is no maximum term limit.

 

Q: Do you provide the EZ Pass?

A: No we do not. The driver is responsible for obtaining and maintaining their own EZ Pass tag. You can visit www.ezpassny.com for more information.

 

Q: Is there a mileage limit?

A: No, there are no limits or restrictions on mileage.

 

Q: Where do I go to start Rental Process?

ABC Livery Rentals
6202 New Utrecht Avenue
Brooklyn NY 11219

 

Q: What forms of payment do you accept?

A: You can pay with a credit card, a debit card or cash. Personal checks are not accepted.

 

Q: What do I need to start a Rental Process?

A: Please go to our RENTAL PROCESS PAGE.