Q.How long does it take to rent a car and start driving?
A. Renting a vehicle is a two phase process. First, we need to submit your application to our insurance company to add you to our policy. If there are no accidents or other issues, this takes about one hour. Applications submitted before 3 PM may receive an answer the same day. Second phase, once approved, is to locate and assign a vehicle. Our inventory is constantly influx with vehicles coming back and vehicles going out. Vehicles are rented on a first come first serve basis.
Q. What are the minimum age and licensing requirements to qualify for a rental vehicle?
- Minimum age of 21.
- Maximum age of 64. Due to our insurance company regulations, any one over the age of 64 will not be able to rent from us.
- Driver’s License must be at least three (2) years old. Driving experience in a foreign country MAY qualify. Please ask.
- TLC/Hack License. A receipt is NOT acceptable. You must have the actual physical license in your possession.
Q. How do I make payments each week on a rental vehicle??
A. We accept cash, quick pay or direct deposits to Bank Of America. You can also pay by your own Credit
or Debit card at our office.
Q. What is included in the rent payment??
A. The rental payment includes the car, full coverage and Liability Insurance, Diamond, Plates, Registration and Regular Vehicle Maintenance. It does NOT include EZ Pass, tickets, gas or any other expense incurred by you.
Q. When my Payment due each week??
A. Your next payment will typically be due on the day of the week you receive the vehicle. The exact date will be provided to you by your Rental Agent. However, it is important to remember that you will only pay rent for the days you rent the vehicle. We consider our weekly rate as a 7 day rate.
Q. Can I rent or share this car with someone else?
A. You are the only person Insured and Authorized to operate the rental vehicle. You cannot Lease, Share or Rent this vehicle to or with a third party.
Q: Who pays the tickets on the car?
A: You are responsible for the payment of all Tickets, Summons or Citations issued to the vehicle while it is being rented. This includes, but is not limited to, Parking Tickets, EZ Pass Violations and Red Light Camera Tickets.
Q: Who pays the Oil Change and other Vehicle Maintenance?
A: Regular Vehicle maintenance and oil change is provided free of cost by our Mechanic Shop.
Q: Do I have to let you know when I want to return the vehicle
A: Yes. Prior to the termination the rental contract, a 14 days in advance notice must be provided to ABC.
Q: Can I pick up Street Hails? (like yellow/green cab)?
A: Absolutely NOT. Street Hails are NOT permitted with ABC LIVERY RENTALS . All of our rental vehicle are ready to work with Uber and others similar taxi companies. You cannot pick up any street hails, violators are subject to substantial penalties from TLC.
Q: Is there a Minimum or Maximum period of Rental?
A: Yes, there is a Minimum Rental Period but no Maximum Period . Minimum rental period is four weeks Please ask your Rental Agent for the specific term requirement for the vehicle you are interested in (based on make and model year). There is no maximum term limit.
Q: Do you provide the EZ Pass?
A: No we do not. You are responsible for obtaining and maintaining your own EZ Pass tag. The nearest EZ Pass office is located at 1150 South Avenue, STE -303 Staten Island NY 10314. You can also buy an EZ Pass tag at the cash lane of the RFK Bridge.
Q: Is there a mileage limit?
A: No, there are no limits or restrictions on mileage.
Q: Where do I go to start Rental Process?
ABC Livery Rentals
6202 New Utrecht Avenue
Brooklyn NY 11219
Q: What forms of payment do you accept?
A: You can pay with a credit card, a debit card or cash. Personal checks are not accepted.
Q: What do I need to start a Rental Process?
A: Please go to our RENTAL PROCESS PAGE.